Archive for November, 2009

The Front Desk is now Open

Friday, November 13th, 2009

Well obviously there was support before I announced it now, but I’d thought I’d post it just in case anyone was looking for it.

You can submit support tickets here: http://support.socialwp.com/

Later on, the Knowledge base will probably expand depending on the type of questions asked. That way we can try and have the most commonly asked questions already on the wall for people to read.

WPHelpDesk Plugin

There is a plugin that I found that also offers this same solution for embedding the helpdesk inside of your WP install. It seems very useful, but I’d rather have it separate. On the flipside, it’s there if anyone ever needs to have it enabled on their website.

I hope you enjoy.

Getting even more settled

Wednesday, November 4th, 2009

I’ve managed to get everything situated, and settled in. Later on I’ll be moving over the other blogs from the prototype site.

Also obviously adding everything back, and syncing databases n such.

It’s been a rough week for me, so I’m slowly getting this going–I apologize.

More posts to come.